Electricscooters.com – FAQ'S

1. Does the scooter automatically work when plugged into a 220v outlet?
· Yes it automatically works when plugged into a 220v outlet and depending on your electricity situation there can be some difficulties on electricity usage.

2. Are the brakes steady, going downhill?
· The brakes are steady going downhill but it also depends on how steep the hill is and the weight that is being put on the scooter. If the brakes are being forced to be stopped it will fry your brake wires.

3. What is the average electrical usage on the battery charger?
· Minimum battery use in a cycle is 400 times.

4. Do the scooters go up hill and down hill?
· The speed will not be as great depending on the weight of the rider and the pressure on the tires going up hill or down hill. We really don’t recommend our scooters to be going up hill or down hill. It also helps to keep your scooter running in good condition.

5. If I place my order now, how soon will I receive my scooter?
· All orders received before 12pm Pacific Standard Time will be processed on the same business day. If your credit card transaction is approved, then your order will be shipped on the same business day. All orders received after this cut off time will be processed the following business day. If there are any problems with your order, a customer service representative will contact you. Please note that all deliveries are made only during business days.

6. How do I place a “WHOLESALE” order?
· Please call the customer service number and specify that you need to speak with the representative in charge of wholesale, and you will be properly assisted.

7. Is there a restocking fee?
· Yes. A 15% restocking fee will be charged on all returned scooters.

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